Research Podcast
For this blog post, I listened to the podcast "The Art of Listening: How to Master Relationships Through Communication" with Chris Lee. This podcast focuses on the principles of being a generous listener, and how that can benefit your communication and therefore your personal relationships. The podcast mentioned how about "70% of communication is not the words you say" (Lee). This makes communication larger dependent on tone, facial expressions and gestures. This reminds me of the concept of a "channel-rich context" from the textbook, which describes how some conversations "involve many different communication channels at once" (Green). This is especially important in face to face conversations, and an element we miss in online conversations. This is why Chris Lee recommends that for important conversations a face to face conversation, or at least talking on the phone, allows you to be a much better listener. If I think back to important convers...